Dear Household Health Privacy Policy

Our Privacy Policy was updated on August 29, 2024 and will be effective on August 29, 2024.

Please take a moment to familiarize yourself with our Privacy Policy and contact us if you have any questions.

introduction

Dear Household Health App attaches great importance to your personal information and allows you to have control over it. We will use strong encryption technology to protect your privacy and formulate strict policies to manage all data. When you visit the Dear Household Health App, or use the services we provide, you need to agree to the provisions of this policy on how we collect, use, store and share your relevant information. If you disagree with any content in this Privacy Policy, please stop using or accessing our products and services immediately. If you have any questions about this policy, you can contact us by email (Customerservice@dearhousehold.com).

about Us

The operator of Dear Household Health App is Natural Port LLC.

Our App name and icon are as follows:

Dear Household Health

The main points of this privacy policy are as follows:

i. We will explain the types of your personal information we collect and their corresponding uses one by one, so that you can understand the specific categories, reasons for use and collection methods of the specific personal information we collect for a specific function.

ii. When you use some functions, we will collect some of your information after obtaining your consent, unless it is necessary to collect according to relevant laws and regulations. Refusal to provide such information will only make you unable to use relevant specific functions, but will not affect You use other functions of the Dear Household Health App normally.

iii. Currently, Dear Household Health App will not take the initiative to share or transfer your personal information to third parties outside Dear Household Health App, if there is other sharing or transfer of your personal information or you need us to share or transfer your personal information to Dear Household Health In the case of a third party outside the App, we will directly or confirm that the third party obtains your express consent to the above-mentioned behaviors. In addition, we will conduct a risk assessment on the behavior of providing information to the outside world.

iv. Currently, Dear Household Health App will not actively obtain your personal information from third parties outside Dear Household Health App. If we need to indirectly obtain your personal information from a third party for business development in the future, we will clearly indicate to you the source, type and scope of use of your personal information before obtaining it. We will obtain your express consent before processing your personal information; in addition, we will strictly abide by relevant laws and regulations, and require third parties to Guarantee the legality of the information it provides.

v. You can access, correct, and delete your personal information through the channels listed in this guideline, and you can also withdraw your consent, cancel your account, complain and report, and set up privacy functions.

vi. Using the HealthKit framework

If you want to know more detailed information, please read the corresponding chapters according to the following index:

1. How we collect and use your information

2. How do we use cookies and similar technologies

3. How to update, change, export and delete your information

4. How we protect your personal information

5. How do we handle personal information provided by minors

6. How we share, transfer and publicly disclose your personal information

7. Storage of information

8. Third Party Service Providers

9. Updates to this Policy

10. Scope of application

11. How to contact us

1. How do we collect and use your information?

1. How do we collect your information?

When we provide services, we may collect, store and use the following information:

1.1 Information you provide

1.1.1 When you register an account or use our services, you provide us with personally identifiable information, such as nicknames, emails, etc., or other data that we can legitimately find such information through links . If you want to take full advantage of the various sharing features we offer, you may also want to create a publicly visible profile, which may include your nickname and photo.

1.1.2 The shared information you provide to other parties through our services, and the information you upload, submit, store, send or receive when you use our services.

1.2 Information we obtain during your use of the service

1.2.1 Device information

We will receive and record information about the device you use, such as your device model, operating system version information, device settings, mobile device version, device identification code, screen Software and hardware feature information such as sub-scale, device environment, and device location-related information, such as GPS location, WLAN access point, and Bluetooth information that can provide relevant information. If you refuse to grant us the corresponding permission during installation and/or use, we will not record your corresponding information above.

1.2.2 Log information

A. Equipment or software information, such as configuration information provided by your mobile device, web browser or other programs used to access our services, the version and device identification code used by your mobile device;

B. Information searched or browsed when using our services, such as web search terms you use, URL addresses of social media pages you visit, and other information and content details that you browse or request to provide when using our services;

1.2.3 Pictures in the device, etc.

In order to provide you with a full range of experience, with your authorization, our client will encrypt and upload the videos and pictures you actively upload to the server for storage; it may extract the software name and version number in your device, and upload them through encryption to the server for processing and storage. At the same time, you can also refuse/cancel this permission through relevant function settings at any time. Refusal to provide this permission will only make you unable to use the above functions, but will not affect the normal use of other functions and services of Dear Household Health APP; but after you cancel the authorization, we will no longer collect this information, and we will no longer be able to provide you with the above However, unless you delete your information in accordance with the law, your cancellation will not affect our storage or processing of information based on your previous authorization.

1.2.4 Take photos and videos

When you use the functions of taking pictures and taking videos, we will access the relevant permissions of your device camera and collect the picture and video information you provide based on the pictures and videos uploaded to us after taking pictures. If you refuse to provide permissions and content, it will only make you unable to use this function, but it will not affect your normal use of other functions of Dear Household Health APP. At the same time, you can also cancel this permission at any time through the relevant function settings. When you cancel the authorization, we will no longer collect this information, and we will no longer be able to provide you with the above-mentioned corresponding services; but unless you delete your information in accordance with the law, your cancellation will not affect our Processing and storage of information based on your previous authorization.

1.2.5 Location Information

You can authorize to turn on the device positioning function and use our location-based related services. Of course, you already have relevant hardware devices (whether they are Dear Household Health brands or not), and you want to record the information of the hardware products (including but not limited to weight, BMI, The personal information and personal body data that have been agreed to be uploaded) are synchronized to the Dear Household Health App, which can be realized by turning on the Bluetooth function. If you refuse to open it, it will only make you unable to use this function, but it will not affect your normal use of other functions of Dear Household Health. At the same time, you can also cancel this permission at any time through the relevant function settings. But when you cancel the authorization, we will no longer collect this information, and we will no longer be able to provide you with the above-mentioned corresponding services; but unless you delete your information in accordance with the law, your cancellation will not affect We process and store information based on your previous authorization.

1.2.6 Bluetooth

If you already have relevant hardware equipment (whether it is a Dear Household Health brand or not), and you want to synchronize the information recorded by the hardware product (including but not limited to weight, BMI, and other personal information and personal physical data that you have agreed to upload) to the Dear Household Health App, It can be realized by turning on the Bluetooth function. If you refuse to open it, it will only make you unable to use this function, but it will not affect your normal use of other functions of Dear Household Health. At the same time, you can also cancel this permission at any time through the relevant function settings. But when you cancel the authorization, we will no longer collect this information, and we will no longer be able to provide you with the above-mentioned corresponding services; but unless you delete your information in accordance with the law, your cancellation will not affect We process and store information based on your previous authorization.

1.2.7 Non-personal information

We may also collect other information that cannot identify a specific individual and is not personal information according to applicable local laws, such as statistical data generated when you use specific services, such as anonymous device-related information, daily events, page visit events, and page visit time Events, session events; network monitoring data such as request duration, number of requests and error requests, etc.; and application crash events. The purpose of collecting this information is to improve our services to you. The type and amount of information collected depends on how you use our products or services.

We collect information such as unique device identifiers, device model numbers, system version numbers, etc. related to your activities on our website or mobile applications. We will aggregate this information to help us provide more useful information to customers and understand which parts of our website, products or services are most interesting to customers. Aggregated Data is considered Non-Personal Information for the purposes of this Privacy Policy. If we combine non-personal information with personal information, such information will be treated as personal information for the duration of the combination.

2. How we use your information

The purpose of collecting personal information is to provide you with products or services, and to ensure that we comply with applicable laws, regulations and other regulatory documents. We may use the information collected above for the following purposes:

2.1 Provide, process, maintain, improve, develop our products or provide services to you;

2.2 When we provide services, it is used for identity verification, security protection, fraud detection, archiving and backup purposes to ensure the security of the products and services we provide to you;

2.3 Internal purposes, such as data analysis, research and development of statistical information related to the use of our products or services to better improve our products or services;

2.4 Help us design new services and improve our existing services;

2.5 Perform software verification and upgrade services;

2.6 When providing specific services in response to the special requirements of users, it is necessary to provide information to our affiliates, third parties or other users;

2.7 Other circumstances that do not violate any mandatory laws and regulations;

2.8 to allow you to participate in surveys about our products and services;

2.9 store and maintain information about you for our business operations (such as business statistics) or to fulfill legal obligations;

2.10 Other purposes with your consent.

2.11 App will sync data to HealthKit (only iOS 8 and above are supported, sync data includes: body mass index, body fat percentage, weight).

2. How do we use cookies and similar technologies

Cookies are small files containing strings that are sent to your computer when you visit a website. A cookie enables a website to recognize your browser when you return to it. Cookies can also store user preferences and other information. You can reset your browser to refuse all cookies, or to prompt when a cookie is being sent. However, some website features or services may not work properly without cookies.

Cookies and similar technologies are commonly used technologies on the Internet. When you use App related services, we may use related technologies to send one or more cookies or anonymous identifiers to your device to collect and store information when you visit and use App. We treat information collected through cookies and other technologies as non-personal information. However, if local law treats Internet Protocol (IP) addresses or similar identifiers as Personal Information, we also treat such identifiers as Personal Information. We use cookies and similar technologies mainly to achieve the following functions or services:

1. Ensure the safe and efficient operation of products and services

We may set cookies or anonymous identifiers for authentication and security to allow us to confirm whether you have logged in to the service safely, or whether you have encountered illegal activities such as theft and fraud. These technologies will also help us improve service efficiency, login and response speed.

2. To help you have an easier access experience

Using such technologies can help you save the steps and processes of repeatedly filling in personal information and entering search content, such as implementing a one-click login process and recording search history.

4. Log files

Like most websites, we collect certain information and store it in log files. Such information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp and/or clickstream data. We do not associate automatically collected log data with other information we collect.

5. Mobile Analysis

In some mobile applications, we use mobile analytics software to better understand how our mobile software functions in your mobile phone. This software may log information such as how often you use the app, events that occur within the app, cumulative usage, performance data, and where app crashes occur. We do not link the information stored in the analytics software with any personal information you submit in the mobile application.

6. Local Storage - HTML5/Flash

We use Local Storage Objects (LSO), such as HTML5 or Flash, to store content. Third parties that cooperate with us to provide certain functions on the Dear Household Health App, or serve advertisements based on your browsing behavior will also collect and store relevant information through HTML5 or Flash cookies. Various browsers provide their own management tools to delete HTML5 local storage objects.

7. clipboard

We use the clipboard function of the mobile phone to collect the source information of the user by reading specific information related to the Dear Household Health App, which is convenient for statistics and content recommendation. We will not link the information we collect to any personal information you submit in the mobile application.

Here are more detailed examples of how we use your information (which may include Personal Information):

Log in to use Dear Household Health App products or services; create and maintain your Dear Household Health App account. The personal information you provide when you create a Dear Household Health App account through the website or mobile device can be used to establish your personal Dear Household Health App account and personal information; when using Dear Household Health App services, we or third-party service providers and business partners (more For more details, please refer to "How do we share, transfer and publicly disclose your personal information" below) may use location information to provide you with services and provide better user experience based on accurate location, you can always set Turn off Dear Household Health App location services; improve user experience. Certain opt-in features, such as the User Experience Program, allow us to analyze data about how users use their phones and Dear Household Health App services to improve user experience, such as sending crash reports. At the same time, under the authorization of a third party (also the data controller of your personal information - for more details, please refer to "How we share, transfer and publicly disclose your personal information" below).

1. We promise

1.1 We will not sell your personal information to any third party at any time and under any circumstances, and we will only use the information obtained in accordance with this agreement within the scope permitted by law. We will formulate strict policies to protect your personal information, and will not disclose your information or provide it to third parties unless you have obtained your authorization in advance or otherwise stipulated in this statement.

2. If you are using an Apple mobile phone, in order to calculate the training consumption, we will receive and send your exercise data from Apple's HeathKit with your authorization. To simplify your entry process, we read your weight data from HeathKit. At the same time, the training data you generate in the Dear Household Health App will be synchronized with Apple's HeathKit. Any information obtained through the use of HeathKit, such as weight and heart rate data, will not be shared or sold to any third parties, including advertisers and other agencies. We will not use HeathKit information for marketing, advertising and similar services.

3. The third-party services in the Dear Household Health App service are provided by external third-party entities, and the Dear Household Health App cannot obtain the information generated when you use such third-party services. However, if you have expressly agreed to the third party to obtain your geographic location information, the third party will obtain your terminal geographic location information through the Dear Household Health App interface. This information is sensitive information, and refusing to provide this information will only make you unable to use the above-mentioned third-party services, but it will not affect your normal use of the Dear Household Health App.

In addition, according to relevant laws, regulations and national standards, we may collect and use your relevant personal information without your authorization and consent in the following situations:

4.1 Directly related to national interests such as national security and national defense security; directly related to major public interests such as public security, public health, and public awareness;

4.2 Directly related to criminal investigation, prosecution, trial and execution of judgments;

4.3 In order to protect your or other personal life, property, reputation and other major legitimate rights and interests, but it is difficult to obtain the consent of the person;

4.4 The collected personal information is disclosed to the public by you;

4.5 Collect personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels;

4.6 Necessary to sign and perform a contract at your request;

4.7 It is necessary to maintain the safe and stable operation of the provided products or services, such as discovering and handling product or service failures;

4.8 Necessary for legal news reporting;

4.9 It is necessary to conduct statistical or academic research in the public interest, and when it provides the results of academic research or description to the outside world, the personal information contained in the results is de-identified;

4.10 transfer for the completion of merger, division, acquisition or asset transfer;

4.11 Other circumstances stipulated by laws and regulations.

Please understand that the functions and services we provide to you are constantly updated and developed. If a function or service is not included in the above description and your information has been collected, we will notify you through page prompts, interactive processes, website announcements, etc. Separately explain to you the content, scope and purpose of information collection to obtain your consent.

Please note that currently Dear Household Health App will not actively obtain your personal information from third parties outside Dear Household Health App. If you need to indirectly obtain your personal information from a third party for business development in the future, we will clearly indicate to you the source, type and scope of use of your personal information before obtaining it. The scope of authorization and consent when providing personal information to a third party, we will obtain your express consent before processing your personal information; in addition, we will strictly abide by relevant laws and regulations, and require third parties to protect The legality of the information it provides.

5. Unless with your consent, we will not provide your sensitive personal information to anyone.

6. Anonymization of personal information

After collecting your personal information, we will promptly anonymize the data through technical means. Under the premise of not disclosing your personal information, Dear Household Health App has the right to mine, analyze and utilize the anonymized user database (including commercial use), and has the right to collect statistics on product/service usage and communicate with the public/ Third parties share desensitized statistical information.

3. How to query, update, change, export and delete your information

Under the laws of certain jurisdictions:

1. When you use our products and services, you can manage your personal information at any time, such as your personal account registration information.

2. Through the design of the interactive interface, we provide you with channels to access, query, and correct relevant personal information. You can set it in the following ways:

2.2.1 You can access and correct your personal information through "My" - "Personal Information", including avatar, nickname, gender, and birthday.

3. You can delete your content or personal information from the Dear Household Health App account by yourself, or ask us to delete or modify the information. For example, if you want to delete your personal account, you can contact us by email (Customerservice@dearhousehold.com) and propose We will contact you within 15 working days after receiving your request and complete the verification and processing.

4. In some cases, we retain data for a limited period of time for legal purposes or legitimate business needs. Every effort is made to ensure that Dear Household Health's services protect information from accidental or malicious deletion. Therefore, if you delete certain content, we may delete its copies from our active and backup systems within 15 business days.

5. You can back up the content under your personal account at any time or use it for non-Dear Household Health App services. You can contact us by email (Customerservice@dearhousehold.com) and make your request.

6. Withdrawal of consent

You may withdraw consent previously granted to us for specific purposes, including the collection, use and/or disclosure of your personal information in our possession or control, by submitting a request. According to the specific service you are using, you can consult by email (Customerservice@dearhousehold.com) for related operations. We will process your request within a reasonable time after you make the request, and will no longer collect, use and/or disclose your personal information based on your request thereafter.

Depending on the scope of your withdrawal of consent, it may result in you not being able to continue to enjoy the products or services of Dear Household Health App. However, your decision to withdraw your consent or authorization will not affect the validity of our previous personal information processing activities based on your consent.

7. Cancellation of service or account

If you want to cancel a specific product or service, you can cancel the account through "My" - "Account Management" - "Cancel Account". When you cancel your account, we will delete your personal information.

If you want to cancel your Dear Household Health App account, since the operation of canceling your Dear Household Health App account will prevent you from using all products or services of Dear Household Health App, please proceed with caution. When you log in to the Dear Household Health App through a third-party account authorization, you need to apply to the third party to cancel your account.

4. How do we protect your personal information

(1) We have adopted industry-standard security measures to protect the personal information you provide to prevent unauthorized access, public disclosure, use, modification, damage or loss of data. We will take all reasonable and feasible measures to protect your personal information. We will use trusted protection mechanisms to prevent data from malicious attacks; we will deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we will hold security and privacy protection training courses to strengthen the importance of employees to protect personal information sexual awareness.

(2) We will take all reasonable and feasible measures to ensure that no irrelevant personal information is collected. We will only retain your personal information for the period necessary to achieve the purposes stated in this policy, unless an extended retention period is required or permitted by law.

(3) We will take measures to ensure the security of your information, but please understand that due to technical limitations and possible malicious means, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% information security. Safety. The system and communication network you use to access the Dear Household Health App may have problems due to factors beyond the control of the Dear Household Health App. Therefore, you should take active measures to protect the security of your personal information, such as: using complex passwords, changing passwords regularly, and not disclosing your account password and other personal information to others.

(4) The Internet environment is not 100% safe, and we will try our best to ensure or guarantee the security of any information you send to us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, resulting in damage to your legitimate rights and interests, we will bear corresponding legal responsibilities.

(5) After an unfortunate personal information security incident occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and your own prevention and control measures. Advice on reducing risks, remedies for you, etc. We will promptly inform you of the relevant circumstances of the incident by email, letter, phone call, push notification, etc. When it is difficult to inform the personal information subject one by one, we will issue an announcement in a reasonable and effective manner. At the same time, we will also actively report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.

V. How do we handle personal information provided by minors

1. We regard anyone under the age of 18 as a minor, and we attach great importance to the protection of minors' information. In e-commerce activities, we presume that you have the corresponding capacity for civil conduct. If you are a minor, we request that you read this Privacy Policy carefully under the supervision and guidance of your parents or guardians, and use our services or provide information to us with the consent of your parents or guardians.

2. For the collection of personal information of minors with the consent of parents or guardians to use our products or services, we will only obtain the consent of guardians in accordance with local laws, or to protect minors using or disclosing personal data about minors.

3. We believe that it is the responsibility of parents or guardians to supervise their children's use of our products or services. We do not provide services directly to children, nor do we use children's personal information for marketing purposes. If you are the parent or guardian of a minor, when you have questions about the personal information of the minor under your guardianship, or believe that the minor has submitted personal information to the Dear Household Health App, please go through the tenth part of this Privacy Policy Contact us through the contact information published in Article 1.

6. How do we share, transfer and publicly disclose your personal information

1. Share

We do not sell any personal information to third parties.

From time to time, we may share your personal information with third parties in order to provide or improve our products or services, including providing products or services at your request. If you no longer want us to share this information, please contact us by email (Customerservice@dearhousehold.com).

1.1 Sharing you actively choose

With your explicit consent or active choice, share the information within the scope of your authorization/request with the third party you designate.

1.2 Sharing information with our affiliates

In the case of access to third-party services, we may access third-party SDK services and share some of your information we collect in accordance with this policy with such third-party service providers in order to improve better customer service and user experience.

At present, the third-party service providers we access mainly include the following types:

1. Used to obtain device location permissions, collect device information and log information, etc. with your consent;

2. It is used to optimize product performance, including improving hardware distribution network capabilities, reducing server costs, and function hot repairs, etc.;

3. For services related to account security and product reinforcement, including network monitoring, domain name resolution, anti-hijacking, anti-spam and anti-cheating, encryption and decryption services, etc.

We will only share your information for legitimate, necessary and specific purposes. to us with itFor third-party service providers who share information, we will require them to fulfill relevant confidentiality obligations and take corresponding security measures.

Third-party social media or other services are operated by the relevant third party. Your use of such third-party social media services or other services (including any information you provide to such third parties) shall be governed by the third party's own terms of service and information protection statement (not this Policy), and you need to carefully Read its terms. This policy only applies to the personal information we collect, and does not apply to any services provided by third parties or information usage rules of third parties. If you find that these third-party social media or other services are risky, it is recommended that you terminate the relevant operations to protect your legitimate rights and interests.

4. Other

It may be necessary for Dear Household Health App to disclose your personal information in accordance with the requirements of laws and regulations, legal procedures, litigation and/or legal requirements of public agencies and government departments. We may also disclose information about you if we determine that disclosure is necessary or appropriate for purposes of national security, law enforcement, or other matters of public importance.

If we determine that in order to enforce our terms or protect our operations, rights, assets or products, or to protect users, or to achieve the following purposes (detection, prevention and resolution of fraud, unauthorized use of products, compliance with our terms or policies violation or other harmful or illegal activity) disclosure is reasonably necessary, and we may also disclose information about you. (For the avoidance of doubt, the Dear Household Health App will collect, use or disclose your personal information without your consent to the extent and only as expressly permitted by local data protection laws.) This may include Provide information to public or government agencies; exchange information about the reliability of your account with third-party partners to prevent fraud, violations and other harmful behaviors in and out of our products.

In addition, we may share your personal information with:

Our accountants, auditors, lawyers or similar advisors, when we request their professional advice; and investors and other relevant third parties, in the event of an actual or potential sale or other corporate transaction relating to a Dear Household Health App entity and any other third party, if you authorize the disclosure and sharing of specific information.

5. Transfer

Except for the following circumstances, Dear Household Health App will not transfer your information to any subject:

Obtain your explicit consent; if Dear Household Health App participates in a merger, acquisition or sale of all or part of its assets, we will notify you of any ownership and use of your personal information by email and/or by posting a prominent notice on our website changes, and any choices you may have regarding your personal information.

6. Public Disclosure

In addition to desensitizing the winner's mobile phone number or Dear Household Health App account number and user name when announcing the list of winners, Dear Household Health App will only publicly disclose your personal information under the following circumstances:

Obtaining your explicit consent; public disclosure based on legal or reasonable grounds: including laws and regulations, legal procedures, litigation or at the request of government authorities.

7. Storage of information

1. Where the information is stored

We store the information obtained from the territory of the People's Republic of China in the territory of the People's Republic of China. In the event of cross-border transfer of data, we will separately inform you of the purpose and recipient of the data in the form of a letter or email, and obtain your authorization and consent. We will strictly abide by the laws and regulations of China to ensure that the data The recipient has adequate data protection capabilities to protect your personal information.

2. Duration of information storage

We promise to always store your personal information within a reasonable and necessary period in accordance with the law. After the above period has expired, we will delete your personal information.

When our products or services cease to operate, we will notify you in the form of push notifications, announcements, etc., and delete your personal information within a reasonable period.

8. Third-party service providers

To facilitate your access and enrich your experience, there may be products or services provided by third parties. You can choose whether to visit such content or links, or whether to use the third party's products or services. However, we have no control over the products or services provided by third parties. We have no control over any of your personal information held by third parties. Your information protection issues during the use of third-party products or services do not apply to the management of this policy. This Policy also does not apply to any information that you choose to provide to third parties.

9. Update of this Policy

1. We may modify and update this Privacy Policy from time to time. For updates to the Privacy Policy, we will publish them in the form of notices and announcements in the Dear Household Health App. You can visit the Dear Household Health App to check the latest version of the Privacy Policy. For material changes, we will send you a solemn notice (including, for some services, we will send a notice by email explaining the changes to the privacy policy).

10. Scope of application

1. Our privacy policy applies to all services provided by Natural Port LLC and its affiliates, including Dear Household Health App, but does not include services with independent privacy policies (such as products and services provided by third parties).

2. Our privacy policy does not apply to products and services provided by third parties, such as products and services provided by third parties on Dear Household Health App, as well as other websites linked to in our services , these products, services or websites will be regulated by independent privacy policies, please refer to the corresponding policies separately.

11. How to contact us

You can contact us by:

1. If you have any questions, comments or suggestions about the content of this policy, you can contact us by email (Customerservice@dearhousehold.com);

2. If you find that your personal information may have been leaked, you can file a complaint through the Dear Household Health App, and we will contact you within 15 working days to complete the verification and processing;

3.We also set up comments, suggestions and feedback. We will contact you within 15 working days to complete the verification and processing